
New York City resident Jeanne Jennings was so sick with COVID-19 she couldn’t draw a decent breath. “Even going from my bed to the bathroom was such a difficult task, I felt like I was going to pass out,” Jennings, 46, said. Jennings wanted to go to the hospital, but this was early May, the height of the Big Apple’s COVID-19 crisis, and over the phone her doctor laid out the situation in stark terms. “She said, ‘There’s no guarantee they would have a place for you because they’re reserving hospital space for the more serious patients. If you do stay there, you’re going to be isolated from your family. You won’t really have the freedom to move around all that much,’” Jennings recalled. Jennings added that the doctor said, “‘Would you be open to me treating you via telemedicine?’ I said, ‘Sure.’” The revival of the doctor’s house call — or, at least, a modern-day version — is one of many innovations undertaken by doctors and hospital staff struggling to keep up with surges in COVID-19 cases. Jennings’ hospital, Northwell Health, immediately sent two nurses to her home, clad head-to-toe in protective gear. One nurse monitored her condition for a few hours, while the other took blood work that would confirm her COVID-19 diagnosis. A pulse oximeter brought by the first nurse revealed that… read on >