
Irene Greenhalgh, 83, considers herself a pretty computer-savvy senior, but even she got lost in a maze of websites and e-mails trying to get an appointment for her COVID-19 vaccine. One health provider’s e-mail provided links to sites that were giving vaccinations, but the dates listed were a week old. A board of health’s website proved glitchy and unusable. After weeks of searching, Greenhalgh finally got an appointment, but it’s more than two months away and she’ll have to travel about 13 miles from her home in Amityville, N.Y., to Jones Beach for her first shot. “I had a hard time,” Greenhalgh said. “My daughter did finally get me an appointment, but it’s on April 7.” Exasperation is building among seniors across the United States, many of whom are encountering similar roadblocks trying to line up a potentially life-saving vaccination, experts say. ‘No good stories’ In much of the country, seniors don’t know where to call, when to call, how to get an appointment. “There’s a great deal of frustration,” said Tricia Neuman, senior vice president of the Kaiser Family Foundation. “I was just on a call with about a dozen people from different parts of the country, and people were talking about their parents’ experiences. Everybody had a different story to tell, but nobody had a good story to tell,” Neuman added. “Nobody had… read on > read on >